FAQ's
Our focus is to empower providers with the tools and support needed to deliver exceptional care to our members. Our dedicated team ensures smooth billing and claims processing, minimizing delays and inefficiencies. We recognize that medical offices have limited time, so we eliminate long hold times and complicated prompts—providing quick, direct access to the information you need.
At Nexillo, we streamline care delivery with efficient tools and a commitment to prompt, same-day payments. Our platform is designed to process claims swiftly, reducing administrative burdens. When you care for a Nexillo Health member, we stand with you, ensuring they receive the best possible care.
Testimonials
We equip providers with the tools and support to deliver efficient, high-quality care.
Streamlined claims processing for faster reimbursements
Comprehensive patient information for informed decisions
Robust network access for seamless collaboration
Responsive support for quick issue resolution
Happy customers worldwide
Years of work experience
Creativity & passionate members
Successfully finished projects
Quickly verify patient eligibility for healthcare services, ensuring you have accurate and up-to-date coverage information before providing care. This helps to avoid claim denials, reduce administrative burden, and improve the quality of service provided. With this information at your fingertips, you can offer timely care and avoid potential delays in patient treatment.
Easily track the status of your claims, giving you real-time visibility into approvals, denials, or required follow-ups to streamline the process. Staying updated helps you manage your financials, identify issues early, and follow up promptly if needed. This proactive approach reduces the chances of payment delays and ensures smooth claim processing.
Experience efficient claim processing with rapid approvals and timely payments, helping to maintain a steady cash flow and reduce administrative delays. Our streamlined approach ensures minimal disruption to your operations and accelerates financial reconciliation. This helps you focus more on patient care and less on waiting for payments.
Receive transparent and detailed breakdowns of payments, making it easier to understand reimbursements and resolve any discrepancies efficiently. This eliminates confusion and ensures clarity in financial dealings with us, fostering trust and satisfaction. With this transparency, you can better manage your accounts and ensure all payments align with expectations.
Access concise and straightforward explanations of member benefits to ensure that both you and your patients are fully aware of their coverage. This empowers you to deliver the right care, manage patient expectations, and avoid costly mistakes. Providing this clarity helps to foster trust between you and your patients, ensuring they feel confident in their coverage.
Get quick and reliable support from our dedicated customer service team, who are trained to resolve your queries and provide the assistance you need. Our knowledgeable representatives are available to guide you through any challenges, ensuring smooth operations and better care outcomes.
Access Your Account: Log in to the provider portal using your credentials to manage and monitor your services. Once logged in, you’ll have quick access to all relevant information in one place.
Verify Patient Information: Confirm patient eligibility and coverage to ensure accurate and timely claims. This step helps in reducing errors and delays during the claims process..
Submit Claims Online: Easily file claims electronically to streamline the billing process and avoid paperwork delays. Submitting claims online ensures faster processing and quicker reimbursements.
Track Payment Status: Monitor and approve claim payments, release pending claims, and ensure your clients’ benefits are properly administered for timely, accurate payments.
Request Assistance: Reach out to customer support through the portal for quick assistance on any issues. Our support team is ready to provide guidance and resolve any challenges efficiently.
FAQ's
Last Updated: [Insert Date]
Welcome to Nexillo Health. These Terms & Conditions ("Terms") govern your access to and use of our website, applications, and services ("Services"). By using our Services, you agree to these Terms, as well as our Privacy Policy and any other policies referenced herein. If you do not agree, please do not use our Services.
1. Acceptance of Terms
By accessing or using our Services, you agree to be bound by these Terms and any modifications that may be made from time to time.
2. Eligibility
You must be at least 18 years of age or have the legal capacity to enter into a binding agreement to use our Services.
3. Account Registration
To access certain features, you may need to register for an account. You agree to provide accurate, current, and complete information during registration and update it as necessary.
4. Use of Services
You agree to use our Services only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of our Services.
5. Intellectual Property
All content, trademarks, and data on our platform are the property of Nexillo Health or its licensors. Unauthorized use is strictly prohibited.
6. Third-Party Links
Our Services may contain links to third-party websites. Nexillo Health is not responsible for the content or practices of these third-party sites.
7. Disclaimers and Limitation of Liability
Our Services are provided "as is" without warranties of any kind, and Nexillo Health is not liable for any indirect, incidental, or consequential damages arising from your use of our Services.
8. Indemnification
You agree to indemnify and hold harmless Nexillo Health from any claims, damages, or expenses arising from your use of our Services.
9. Governing Law
These Terms are governed by the laws of [Insert Jurisdiction]. Any disputes will be resolved in the appropriate courts of this jurisdiction.
10. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be posted on our website,and continued use of our Services constitutes acceptance of the revised Terms.
11. Contact Information
For any questions about these Terms, please contact us at:
Email: info@nexillohealth.com
Phone: +1 (214) 550-3457
Last Updated: [Insert Date]
At Nexillo Health, your privacy is of paramount importance. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our Services.
1. Information We Collect
● Personal Information: Includes details such as your name, contact information, employment data, and health-related information provided during registration or service use.
● Non-Personal Information: Includes usage data, technical data (e.g., browser type, operating system), and other aggregated information.
2. How We Use Your Information
We use your information to:
● Provide, maintain, and improve our Services.
● Communicate with you about updates, offers, and relevant service information.
● Comply with legal obligations and safeguard against fraud.
● Analyze usage trends and improve the overall user experience.
3. Sharing and Disclosure
We do not sell your personal information. We may share your data with trusted third-party service providers, partners, or in response to legal requests, and during business transactions(e.g., mergers, acquisitions).
4. Data Security
We implement appropriate technical and organizational measures to protect your data. However, no internet transmission or storage method is completely secure.
5. Data Retention
Your personal information is retained only as long as necessary for the purposes outlined in this policy or as required by law. Once it is no longer needed, your data will be securely deleted or anonymized.
6. Your Rights
Depending on your location, you may have rights to access, correct, or delete your personal data. You may also opt out of marketing communications. Please contact us to exercise these rights.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The most current version will be posted on our website, and your continued use of our Services indicates your acceptance of the changes.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:
Email: info@nexillohealth.com
Phone: +1 (214) 550-3457
